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Jr. Accountant

We are looking for a dedicated and talented person who can help with the reach, control, and collect our accounts receivables, with a strong focus on communication and reporting from different software and creating different materials to present findings and developments of the receivables.

Providing analytical support and accurate reporting of aging accounts, initiating communication with customers, researching and resolving customers with problems on their billings, our payment methods, using various tools and insights.

  • Bachelor in Business or Accounting.
  • Keen to detail.
  • Understanding of accounts receivable.
  • Adaptable and willing to learn.
  • Critical thinking and problem-solving skills.
  • Good time management skills.
  • Excellent written and verbal communication skills.
  • Presentation of findings and developments.
  • Control of customer data.
  • Constant communication with overdue customers.
  • Suggest new areas of improvement. 
  • Provide timely, complete, and accurate responses to customer
  • Proactively communicate with customers and manage issue resolutions

The daily day as a collection specialist begins with the recognition of the previous day’s transactions, continues with reaching out to outstanding customers that need help with their billings and supporting them with their payment options; if they need further understanding of their subscriptions, they will be delegated to their account manager. The collection specialist will be working to establish a healthy collection of outstanding balances, working with data to improve their process and the understanding of the outstanding customers.

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$16,000 a $19,200 MXN/mes

Content Quality Assurance

Let’s face it, finding great healthcare today is hard. DearDoc is transforming how patients engage with doctors by introducing innovative technology in practices everywhere. Doctors are juggling a lot – our technology allows them to take a step back, breathe, and focus on what they do best – care for patients. At DearDoc, we believe doctors should be doctors. That’s why DearDoc takes a holistic approach by helping them attract new patients in many different ways. We’ve utilized Artificial Intelligence to provide “WOW’ experiences for patients and doctors alike.

We’re serving thousands of doctors since our founding in 2018. Along the way, we cultivated an incredible work environment — where people love to come to work everyday.

Our culture of customer obsession guides all our decisions, and our ability to think differently helps us serve doctors in a unique and creative way. We believe imagination only gets better after use, and we use our imagination everyday to create WOW moments for every customer we have.

We are a collection of young, talented, and ruthlessly passionate professionals focused on making a dent in the healthcare space. It’s a big challenge, and we’re up to it – are you?

We are a collection of young, talented, and ruthlessly passionate professionals focused on making a dent in the healthcare space. It’s a big challenge, and we’re up to it – are you? We’re looking for a Content Marketing Manager to own the planning, writing, and evaluation of our content tactics – including blog posts, paid ads, webinars, email, case studies, and more. Our marketing team is fairly new, and this is a great opportunity to make a large impact and get fast results.

The Content Quality Assurance Specialist is responsible for proofing/editing/ and quality controlling the monthly blog posts and monthly copy proposals for our customers produced by our creative team prior to client review and approvals. This includes reviewing spelling, grammar, punctuation, and syntax in written content related to the medical field.

Specific responsibilities include proofreading and editing the content if necessary, as well as communicating any changes to the content specialist in charge of the content.

The ideal Content Quality Assurance Specialist has exceptional written english skills, possesses strong proofreading skills, an eye for detail, and most importantly production quality control in reviewing various written files. Documents will range from one page to 8 pages each.

You’ll work directly with the content specialists, especially social media managers and seo specialists. You will also give feedback to the different departments, and will make sure to let our content specialist know once the proofreading is done.

The ideal Content Quality Assurance Specialist works in a flexible, adaptable, and empathetic way, understanding that each team and individual contributor will have unique work styles, and each project will vary in its specific process needs.

  • Excellent communication skills, both written and verbal.
  • Strong time management and organization skills.
  • Impeccable attention to detail to perform the highest quality of work.
  • Resilient and hardworking (GRIT)
  • A positive, polite, confident, sincere, and friendly disposition.
  • The ability to solve problems & to think dynamically.
  • Adaptability – we’re growing and evolving, and the rocket ship is about to take off.
  • Team Player
  • Excellent proofing/editing skills/quality control background.
  • Outstanding attention to detail and organization.
  • Ability and desire to accurately perform repetitive tasks.
  • Desired: Background as an English teacher.

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$18,000 a $20,000 MXN/mes

Content Marketing Specialist

DearDoc is transforming how patients engage with doctors by introducing innovative technology in practices everywhere. Doctors are juggling a lot – our technology allows them to take a step back, breathe, and focus on what they do best – care for patients. At DearDoc, we believe doctors should be doctors. That’s why DearDoc takes a holistic approach by helping them attract new patients in many different ways. We’ve utilized Artificial Intelligence to provide “WOW’ experiences for patients and doctors alike.

DearDoc is one of the fastest-growing, B2B tech companies in the United States, and we want you to come join our team! We are looking for a detail-oriented, enthusiastic Content Marketing specialist to join our team. This role will have their hands in many different types of marketing while supporting the team. This is a great opportunity for someone who may be new to marketing a large brand.

  • Support the marketing team by creating/posting/scheduling various content types, including social media posts, blog posts, newsletters, emails, videos, webinars, and more
  • Collaborate with internal teams to fulfill content needs
  • Assist in optimizing website content and SEO
  • May research competitors and target persona to better understand the market trends
  • Stay on top of content marketing trends and bring new ideas for DearDoc to explore and test
  • Help marketing team with the tracking and reporting of metrics from programs like Google Analytics, Hubspot, Salesforce, and more
  • Support the team with additional tasks as needed
  • Marketing or content marketing experience is a plus.
  • Bachelor’s Degree in a related field (business, communications, marketing, etc.)
  • Basic graphic design skills
  • Basic video editing skills
  • Strong communication, writing, and proofreading skills in English
  • Must have good organizational skills and attention to detail
  • Desire and ability to work in a fast-paced, dynamic remote environment
  • Hubspot or Salesforce experience is a plus
  • Experience with a CMS tool is a plus

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$22,000 a $24,000 MXN/mes

Customer Support Specialist

Let’s face it, finding great healthcare today is hard. DearDoc is transforming how patients engage with doctors by introducing innovative technology in practices everywhere. Doctors are juggling a lot – our technology allows them to take a step back, breathe, and focus on what they do best – care for patients.  At DearDoc, we believe doctors should be doctors. That’s why DearDoc takes a holistic approach by helping them attract new patients in many different ways. We’ve utilized Artificial Intelligence to provide “WOW’ experiences for patients and doctors alike.

We’ve been serving thousands of doctors since our founding in 2018. Along the way, we cultivated an incredible work environment — where people love to come to work everyday.

Our culture of customer obsession guides all our decisions, and our ability to think differently helps us serve doctors in a unique and creative way. We believe imagination only gets better after use, and we use our imagination everyday to create WOW moments for every customer we have.

We are a collection of young, talented, and ruthlessly passionate professionals focused on making a dent in the healthcare space. It’s a big challenge, and we’re up to it – are you?

You handle all incoming customer calls and emails to our customer support channels, as well as answering questions on the live chat of our self help center.

You will help troubleshoot issues and notify the appropriate team member(s) with details and accurate information from the customer. This is critical to ensuring the top-notch customer experience we want for all DearDoc customers.

You will be the Voice of the Customer (VoC) to bring feedback to DearDoc. Tech support background is a huge plus for this role.

  • Strong time management and organization skills
  • Ability to consistently follow-up on customer and team member requests
  • Impeccable attention to detail to perform the highest quality of work
  • Soft Skills and unique customer service qualities
  • Multitasking Skills
  • Great interdepartmental communication skills 
  • Understanding of customer experience with a product
  • Resilient and hardworking (GRIT) 
  • A positive, polite, confident, sincere and friendly disposition
  • The ability to solve problems, to think dynamically and logically
  • Adaptability – we’re growing and evolving, and the rocket ship is about to take off
  • Ability to think differently
  • Team Player

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$18,000 a $20,000 MXN/mes

Demand Generation Specialist

DearDoc is transforming how patients engage with doctors by introducing innovative technology in practices everywhere. Doctors are juggling a lot – our technology allows them to take a step back, breathe, and focus on what they do best – care for patients. At DearDoc, we believe doctors should be doctors. That’s why DearDoc takes a holistic approach by helping them attract new patients in many different ways. We’ve utilized Artificial Intelligence to provide “WOW’ experiences for patients and doctors alike. 

 

DearDoc is one of the fastest-growing, B2B tech companies in the United States, and we want you to come join our team! We are looking for a detail-oriented, data-driven Demand Generation specialist to join our team. This role will support the marketing team with data, reporting, and have ownership in campaign monitoring and automation processes. This is a great opportunity for someone looking to gain valuable experience in online marketing in the B2B tech space.

 

  • Assists with the planning and execution of lead generation efforts 
  • Supports the marketing team by creating and maintaining email blasts, automation workflows, ads, webinar processes, and more.
  • Create, test, and optimize new and existing optin and upsell automation
  • May research competitors and target persona to better understand the market trends
  • May help the marketing team with the tracking and reporting of metrics from programs like Google Analytics, Google Ads, Hubspot, Salesforce, and more
  • May support the team with additional tasks as needed
  • Marketing experience is a plus.
  • Must have a strong understanding of Google Sheets/Excel and the ability to organize and present data in a digestible manner.
  • Bachelor’s Degree in related fields (business, communications, marketing, etc.)
  • Must be detail-oriented and tech-savvy
  • Ability to be diligent in working remotely
  • Passionate about data, marketing, and growth
  • Must be process-oriented with high attention to detail
  • Hubspot or Salesforce experience is a plus
  • Experience with Paid Ads and Retargeting campaigns is a plus

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$22,000 a $24,000 MXN/mes

PROJECT MANAGER

As the bridge between our customers and our products, the Project Manager is key to gathering all the information our team needs in order to create and manage their content, as well as soliciting feedback from our customers about our products. The ideal Project Manager will be responsible for being in constant communication with our customers with any Content Product (Social Media, Website Design, Paid Ads, and SEO). 

You’ll work directly with client accounts to manage the relationship and strategically grow revenue. You will also create tasks for the different departments, and will make sure to let our customers know once their products are done. 

You’ll be responsible for onboarding them on their Social Media and Website Products, as well as SEO and Paid Ads.

The ideal Project Manager works in a flexible, adaptable, and empathetic way, understanding that each team and individual contributor will have unique work styles, and each project will vary in its specific process needs.

  1. Minimum of 1-year experience in a customer success or account management role.
  2. Proven ability to manage a large book of business – you are not intimidated by 100+ accounts.
  3. Ability to deepen the relationship with clients through consistent upsell/cross-sell opportunities – you’re not afraid to advocate for DearDoc products and sell additional tools/products to help our practices accomplish their business needs!
  4. Ability to ensure client satisfaction, balance customer expectations, and negotiate successful resolutions.
  5. Ability to consistently follow-up on customer and team member requests.
  6. Excellent communication skills, both written and verbal.
  7. Experience with Creator Studio. 
  8. Strong time management and organization skills.
  9. Deep customer empathy and emotional intelligence.
  10. Impeccable attention to detail to perform the highest quality of work.
  11. Great interdepartmental communication skills.
  12. Resilient and hardworking (GRIT) 
  13. A positive, polite, confident, sincere, and friendly disposition.
  14. The ability to solve problems & to think dynamically.
  15. Adaptability – we’re growing and evolving, and the rocket ship is about to take off.
  16. Team Player
  17. Experience using Google Ads and Facebook Ads. 
  1. Work cross functionally with the clients to meet project goals and deadlines.
  2. Identify and remove blockers to enable teams to work productively toward project goals.
  3. Track progress throughout the duration of a project (from definition to launch and beyond) with a mindfulness toward dependencies, and facilitate effective communication within and across teams.
  4. Provide a weekly recap of project statuses & priorities for the upcoming week to the content team.

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$19,000 a $20,000 MXN/mes

SEO operations Specialist

You will be the SEO operational expert, knowing the functionality and features inside and out of our managing platform.

  • Strong time management and organization skills (managing incoming requests to be completed in accordance with set due dates)
  • Ability to consistently follow-up on customer and team member request
  • Impeccable attention to detail to perform the highest quality of work
  • Project management background
  • You’re a self-starter 
  • Great interdepartmental communication skills
  • Product support experience is a plus
  • Resilient and hardworking (GRIT)
  • A positive, polite, confident, sincere and friendly disposition
  • The ability to solve problems & to think dynamically
  • Adaptability – we’re growing and evolving, and the rocket ship is about to take off
  • Ability to think differently
  • Team Player 
  • Desired: 
  • Copywriting or blog writing experience. 
  • SEO experience

You’ll be in charge of creating and managing an embeddable dashboard for our customers’ blog posts.

You’ll make sure to get the blog posts from the writer, place them on the customer’s dashboard and schedule them.

Along with creating this product and resolving customer requests, you will recommend product updates to optimize and enhance the customer experience. These creative solutions will be key to the success of our customers and company.

You will identify and suggest areas of improvement within our multidisciplinary team to help improve the processes for more efficient and effective implementation and modificationsworkflows.

 

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$19,000 a $20,000 MXN/mes

Social Media specialist

We are looking for a passionate and experienced Social Media specialist to join our Marketing team! As a Social Media specialist at our company, you will be responsible for planning and developing social media campaigns for various clients. You will be responsible for managing different social media platforms and making sure that our client’s needs are met.

You will be working with the latest marketing technology in collaboration with other Sales and Marketing teams. Design, schedule and post personalized images on our client’s social media accounts. You‘ll be able to grab phrases, pictures, and ideas from their websites. Design websites from the information our clients give us. We use weblium, so you’ll be working from templates and then make the website live on our client’s existing domain.

Communication with the clients is minimal, however, it is required from time to time. Well-spoken English, and grammar is a must.

  • Manage and build overall social media posts.
  • Test every campaigns success
  • Develop a social media generation strategy
  • Increase social media following
  • Analyze data to get smart insights
  • Suggest methods for improvementsRequirements
  • BA/BS or equivalent working experience
  • Past experience.
  • Proficient using marketing automation technology
  • Knowledge of latest digital marketing trends
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$18,000 a $23,000 MXN/mes

Web Designer

We are looking for a Web Designer who will be responsible for creating great websites for our clients. Primary duties include conceptualizing and implementing creative ideas for client websites, as well as creating visual elements that are in line with our clients’ branding. You will be working closely with our web development team to ensure a proper and hassle-free implementation.

To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop and Adobe Illustrator.

 

  • Conceptualizing creative ideas with clients.
  • Testing and improving the design of the website.
  • Establishing design guidelines, standards, and best practices.
  • Maintaining the appearance of websites by enforcing content standards.
  • Designing visual imagery for websites and ensuring that they are in line with branding for clients.
  • Working with different content management systems.
  • Communicating design ideas using user flows, process flows, site maps and wireframes.
  • Incorporating functionalities and features into websites.
  • Designing sample pages including colors and fonts.
  • Preparing design plans and presenting the website structure.
  • A relevant diploma in a related field.
  • Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
  • Good understanding of content management systems.
  • Good understanding of search engine optimization principles.
  • Proficient understanding of cross-browser compatibility issues.
  • Excellent visual design skills.
  • Up-to-date experience with international web protocols, standards, and technologies.
  • Creative and open to new ideas.
  • Adaptable and willing to learn new techniques.
  • Excellent communication skills.

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$19,000 a $20,000 MXN/mes

¿Listo para el gran paso?

Déjanos tu CV y nosotros nos pondremos en contacto contigo

Av. Juan Palomar y Arias 567, Monraz, 44670 Guadalajara, Jal.

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