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Accounts Receivable Specialist

We are looking for a dedicated and talented person that can help with the reach, control and collect our accounts receivables, with a strong focus on communication and reporting from different softwares and be able to create different materials to present findings and developments of the receivables.

Providing analytical support and accurate reporting of aging accounts, initiating communication with customers, research and resolving customers with problems on their billings our payment methods, using a variety of tools and insights.

  • Bachelor in Accounting or Business.
  • Keen to detail.
  • Understanding of accounts receivable.
  • Adaptable and willing to learn.
  • Critical thinker and problem solving skills.
  • Good time management skills.
  • Excellent written and verbal communication skills.
  • Presentation of findings and developments.
  • Control of customer data.
  • Constant communication with overdue customers.
  • Suggest new areas of improvement. 
  • Provide timely, complete, and accurate responses to customer
  • Proactively communicate with customers and manage issue resolutions

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$14,400 a $17,600 MXN/mes

Jr. Account Executive

We are currently searching for a proactive Account Executive who can find high-value leads and turn them into long-lasting partnerships. Our account executive would need to maintain a sales pipeline from prospective clients that are derived from direct marketing efforts. You would move the customer information through the intake process and maintain client contact during and after a project.

The account executive will also explore further sales opportunities related to clients and client acquisition. You may also assist in developing sales strategies and establishing quotas to help maintain/exceed Company level Gross Profit targets.

The ideal candidate will be organized, highly driven, passionate about client relations, and focused on enhancing the buyer experience.

  • Providing support for clients by learning about and satisfying their needs.*
  • Following up with prospects several times throughout the sales cycle to ensure needs are being met.**
  • Price client projects. **
  • Provide requested information from senior-level employees. *
  • Answering questions/concerns from current clients about their existing/upcoming projects. Relays changes of project needs/dynamics to co-workers.
  • Compiling and analyzing data to find trends.*
  • Developing sales strategies and setting quotas.**
  • Maintaining a database of contact information.**
  • Handling complaints and negotiations.**
  • Alerts senior staff to critical issues.*
  • Proficient in written and spoken English. 
  • The drive and energy to manage multiple accounts while looking for new opportunities.**
  • Computer Skills.**
  • Salesforce (CRM) experience may be preferred.**
  • Excellent verbal and written communication skills.**
  • Ability to understand client needs and handle the negotiation process.**
  • Strong time management skills.*

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$12,000 a $15,000 MXN/mes + beneficios

Collections Analyst

We are looking for a dedicated and talented person that can help with the reach, control and collect our accounts receivables, with a strong focus on communication and reporting from different softwares and be able to create different materials to present findings and developments of the receivables.

Providing analytical support and accurate reporting of aging accounts, initiating communication with customers, research and resolving customers with problems on their billings our payment methods, using a variety of tools and insights.

  • Bachelor in Accounting or Business.
  • Keen to detail.
  • Understanding of accounts receivable.
  • Adaptable and willing to learn.
  • Critical thinker and problem solving skills.
  • Good time management skills.
  • Excellent written and verbal communication skills.
  • Presentation of findings and developments.
  • Control of customer data.
  • Constant communication with overdue customers.
  • Suggest new areas of improvement. 
  • Provide timely, complete, and accurate responses to customer
  • Proactively communicate with customers and manage issue resolutions

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$16,000 a $19,200 MXN/mes

Content Marketing Manager

Our culture of customer obsession guides all our decisions, and our ability to think differently helps us serve doctors in a unique and creative way. We believe imagination only gets better after use, and we use our imagination everyday to create WOW moments for every customer we have.

We are a collection of young, talented, and ruthlessly passionate professionals focused on making a dent in the healthcare space. It’s a big challenge, and we’re up to it – are you? We’re looking for a Content Marketing Manager to own the planning, writing, and evaluation of our content tactics – including blog posts, paid ads, webinars, email, case studies, and more. Our marketing team is fairly new, and this is a great opportunity to make a large impact and get fast results.

  1. You have 3+ years of content marketing experience with a proven track record of excellence in B2B
  2. Strong track record of defining and executing highly effective content marketing programs. 
  3. You can incorporate SEO best practices into your content, using tools like SEMRush 
  4. Proven ability to translate brand personality and product capabilities into content assets that engage customers and increase lead generation and conversion rates. 
  5. Ability to extract short-form content from long-form content. Experience repurposing content for different uses, formats, audiences, and platforms. 
  6. Experience with defining content metrics and measuring content effectiveness. 
  7. Ability to operate and excel at strategic as well as tactical levels. Willingness to roll up sleeves to get the job done. 
  8. Experience working cross-functionally sales, business development, and other internal teams
  • Manage content and copywriting for multi-channel campaigns across paid media, website, email, social media, and more.
  • Design and execute our content strategy to support our marketing initiatives and campaigns. Create and manage a content calendar. 
  • Partner closely with marketing, business development, and sales teams to define themes that retain customers and generate pipeline
  • Gather a deep understanding of our value proposition, key messages, target buyers, and influencers to help uphold and shape brand messaging.
  • Work with subject matter experts and internal team to develop content in a variety of formats including blog posts and articles, ads, landing pages, press releases, webinars, eBooks, infographics, videos, etc. 
  • Work with internal teams to discover and test content partnerships, syndication, and amplification opportunities. 
  • Ensure that content conveys clear benefits to the target audience, adheres to our brand voice and personality, and meets quality standards. 
  • Measure and report on content performance; optimize based on results.

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$34,000 a $35,000 MXN/mes

Content Products Coordinator

As the bridge between our customers and our products, the Content Products Coordinator is key to gathering all the information our team needs in order to create and manage their content, as well as soliciting feedback from our customers about our products. The ideal Content Products Coordinator will be responsible for being in constant communication with our customers with any Content Product (Social Media, Website Design, Paid Ads, and SEO). 

You’ll work directly with client accounts to manage the relationship and strategically grow revenue. You will also create tasks for the different departments, and will make sure to let our customers know once their products are done. 

You’ll be responsible for onboarding them on their Social Media and Website Products, as well as SEO and Paid Ads.

The ideal Content Products Coordinator works in a flexible, adaptable, and empathetic way, understanding that each team and individual contributor will have unique work styles, and each project will vary in its specific process needs.

  1. Minimum of 1-year experience in a customer success or account management role.
  2. Proven ability to manage a large book of business – you are not intimidated by 100+ accounts.
  3. Ability to deepen the relationship with clients through consistent upsell/cross-sell opportunities – you’re not afraid to advocate for DearDoc products and sell additional tools/products to help our practices accomplish their business needs!
  4. Ability to ensure client satisfaction, balance customer expectations, and negotiate successful resolutions.
  5. Ability to consistently follow-up on customer and team member requests.
  6. Excellent communication skills, both written and verbal.
  7. Experience with Creator Studio. 
  8. Strong time management and organization skills.
  9. Deep customer empathy and emotional intelligence.
  10. Impeccable attention to detail to perform the highest quality of work.
  11. Great interdepartmental communication skills.
  12. Resilient and hardworking (GRIT) 
  13. A positive, polite, confident, sincere, and friendly disposition.
  14. The ability to solve problems & to think dynamically.
  15. Adaptability – we’re growing and evolving, and the rocket ship is about to take off.
  16. Team Player
  17. Experience using Google Ads and Facebook Ads. 
  1. Work cross functionally with the clients to meet project goals and deadlines.
  2. Identify and remove blockers to enable teams to work productively toward project goals.
  3. Track progress throughout the duration of a project (from definition to launch and beyond) with a mindfulness toward dependencies, and facilitate effective communication within and across teams.
  4. Provide a weekly recap of project statuses & priorities for the upcoming week to the content team.

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$19,000 a $20,000 MXN/mes

Content Quality Assurance

Let’s face it, finding great healthcare today is hard. DearDoc is transforming how patients engage with doctors by introducing innovative technology in practices everywhere. Doctors are juggling a lot – our technology allows them to take a step back, breathe, and focus on what they do best – care for patients. At DearDoc, we believe doctors should be doctors. That’s why DearDoc takes a holistic approach by helping them attract new patients in many different ways. We’ve utilized Artificial Intelligence to provide “WOW’ experiences for patients and doctors alike.

We’re serving thousands of doctors since our founding in 2018. Along the way, we cultivated an incredible work environment — where people love to come to work everyday.

Our culture of customer obsession guides all our decisions, and our ability to think differently helps us serve doctors in a unique and creative way. We believe imagination only gets better after use, and we use our imagination everyday to create WOW moments for every customer we have.

We are a collection of young, talented, and ruthlessly passionate professionals focused on making a dent in the healthcare space. It’s a big challenge, and we’re up to it – are you?

We are a collection of young, talented, and ruthlessly passionate professionals focused on making a dent in the healthcare space. It’s a big challenge, and we’re up to it – are you? We’re looking for a Content Marketing Manager to own the planning, writing, and evaluation of our content tactics – including blog posts, paid ads, webinars, email, case studies, and more. Our marketing team is fairly new, and this is a great opportunity to make a large impact and get fast results.

The Content Quality Assurance Specialist is responsible for proofing/editing/ and quality controlling the monthly blog posts and monthly copy proposals for our customers produced by our creative team prior to client review and approvals. This includes reviewing spelling, grammar, punctuation, and syntax in written content related to the medical field.

Specific responsibilities include proofreading and editing the content if necessary, as well as communicating any changes to the content specialist in charge of the content.

The ideal Content Quality Assurance Specialist has exceptional written english skills, possesses strong proofreading skills, an eye for detail, and most importantly production quality control in reviewing various written files. Documents will range from one page to 8 pages each.

You’ll work directly with the content specialists, especially social media managers and seo specialists. You will also give feedback to the different departments, and will make sure to let our content specialist know once the proofreading is done.

The ideal Content Quality Assurance Specialist works in a flexible, adaptable, and empathetic way, understanding that each team and individual contributor will have unique work styles, and each project will vary in its specific process needs.

  • Excellent communication skills, both written and verbal.
  • Strong time management and organization skills.
  • Impeccable attention to detail to perform the highest quality of work.
  • Resilient and hardworking (GRIT)
  • A positive, polite, confident, sincere, and friendly disposition.
  • The ability to solve problems & to think dynamically.
  • Adaptability – we’re growing and evolving, and the rocket ship is about to take off.
  • Team Player
  • Excellent proofing/editing skills/quality control background.
  • Outstanding attention to detail and organization.
  • Ability and desire to accurately perform repetitive tasks.
  • Desired: Background as an English teacher.

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$18,000 a $20,000 MXN/mes

Product Quality Assurance

Let’s face it, finding great healthcare today is hard. DearDoc is transforming how patients engage with doctors by introducing innovative technology in practices everywhere. Doctors are juggling a lot – our technology allows them to take a step back, breathe, and focus on what they do best – care for patients.  At DearDoc, we believe doctors should be doctors. That’s why DearDoc takes a holistic approach by helping them attract new patients in many different ways. We’ve utilized Artificial Intelligence to provide “WOW’ experiences for patients and doctors alike.

 

We’re serving thousands of doctors since our founding in 2018. Along the way, we cultivated an incredible work environment — where people love to come to work everyday.

 

Our culture of customer obsession guides all our decisions, and our ability to think differently helps us serve doctors in a unique and creative way. We believe imagination only gets better after use, and we use our imagination everyday to create WOW moments for every customer we have.

 

We are a collection of young, talented, and ruthlessly passionate professionals focused on making a dent in the healthcare space. It’s a big challenge, and we’re up to it – are you?

As our team continues to grow exponentially, we need to make sure our processes and products are up to the quality standards our customers deserve. 

Your role is to QA our completed products and make sure they look incredible and work perfectly. For this you will be supervising our completed products and keeping track of our team’s performance, creating control processes and manuals and suggesting new areas of improvement.  You’ll be analyzing our reports and making sure the data is accurate, identifying trends and inconsistencies, and suggesting plans of action to make our processes better.

  • Strong time management and organization skills (managing the workload to be completed in accordance with set SLAs)
  • Ability to consistently audit and track the performance of our products
  • Proactive mentality and ability to take charge of projects and work autonomously
  • Impeccable attention to detail to perform the highest quality of work
  • Great interdepartmental communication skills 
  • Good understanding of software processes
  • Good understanding of database building
  • Product experience is a plus
  • Resilient and hardworking (GRIT) 
  • A positive, polite, confident, sincere and friendly disposition
  • The ability to solve problems & to think dynamically
  • Adaptability – we’re growing and evolving, and the rocket ship is about to take off
  • Ability to think differently
  • Team Player

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$14,000 a $16,000 MXN/mes

SEO operations Specialist

You will be the SEO operational expert, knowing the functionality and features inside and out of our managing platform.

  • Strong time management and organization skills (managing incoming requests to be completed in accordance with set due dates)
  • Ability to consistently follow-up on customer and team member request
  • Impeccable attention to detail to perform the highest quality of work
  • Project management background
  • You’re a self-starter 
  • Great interdepartmental communication skills
  • Product support experience is a plus
  • Resilient and hardworking (GRIT)
  • A positive, polite, confident, sincere and friendly disposition
  • The ability to solve problems & to think dynamically
  • Adaptability – we’re growing and evolving, and the rocket ship is about to take off
  • Ability to think differently
  • Team Player 
  • Desired: 
  • Copywriting or blog writing experience. 
  • SEO experience

You’ll be in charge of creating and managing an embeddable dashboard for our customers’ blog posts.

You’ll make sure to get the blog posts from the writer, place them on the customer’s dashboard and schedule them.

Along with creating this product and resolving customer requests, you will recommend product updates to optimize and enhance the customer experience. These creative solutions will be key to the success of our customers and company.

You will identify and suggest areas of improvement within our multidisciplinary team to help improve the processes for more efficient and effective implementation and modificationsworkflows.

 

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$19,000 a $20,000 MXN/mes

Social Media Manager

We are looking for a passionate and experienced Social Media Manager to join our Marketing team! As a Social Media Manager at our company, you will be responsible for planning and developing social media campaigns for various clients. You will be responsible for managing different social media platforms and making sure that our client’s needs are met.

You will be working with the latest marketing technology in collaboration with other Sales and Marketing teams. Design, schedule and post personalized images on our client’s social media accounts. You‘ll be able to grab phrases, pictures, and ideas from their websites. Design websites from the information our clients give us. We use weblium, so you’ll be working from templates and then make the website live on our client’s existing domain.

Communication with the clients is minimal, however, it is required from time to time. Well-spoken English, and grammar is a must.

  • Manage and build overall social media posts.
  • Test every campaigns success
  • Develop a social media generation strategy
  • Increase social media following
  • Analyze data to get smart insights
  • Suggest methods for improvementsRequirements
  • BA/BS or equivalent working experience
  • Past experience.
  • Proficient using marketing automation technology
  • Knowledge of latest digital marketing trends
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$18,000 a $23,000 MXN/mes

Web Designer

We are looking for a Web Designer who will be responsible for creating great websites for our clients. Primary duties include conceptualizing and implementing creative ideas for client websites, as well as creating visual elements that are in line with our clients’ branding. You will be working closely with our web development team to ensure a proper and hassle-free implementation.

To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop and Adobe Illustrator.

 

  • Conceptualizing creative ideas with clients.
  • Testing and improving the design of the website.
  • Establishing design guidelines, standards, and best practices.
  • Maintaining the appearance of websites by enforcing content standards.
  • Designing visual imagery for websites and ensuring that they are in line with branding for clients.
  • Working with different content management systems.
  • Communicating design ideas using user flows, process flows, site maps and wireframes.
  • Incorporating functionalities and features into websites.
  • Designing sample pages including colors and fonts.
  • Preparing design plans and presenting the website structure.
  • A relevant diploma in a related field.
  • Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
  • Good understanding of content management systems.
  • Good understanding of search engine optimization principles.
  • Proficient understanding of cross-browser compatibility issues.
  • Excellent visual design skills.
  • Up-to-date experience with international web protocols, standards, and technologies.
  • Creative and open to new ideas.
  • Adaptable and willing to learn new techniques.
  • Excellent communication skills.

English (Required)

Temporary due to Covid -19 (Remote Interview Process)

40 hrs semanales

Mexico (Remotely)

$19,000 a $20,000 MXN/mes

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Déjanos tu CV y nosotros nos pondremos en contacto contigo

Av. Juan Palomar y Arias 567, Monraz, 44670 Guadalajara, Jal.

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