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Vacantes abiertas

Exploramos vacantes alrededor del mundo y las integramos en nuestras oficinas de Guadalajara, Jal. ¡Bienvenido a BDT!

Retention Specialist

Our dynamic recruiting team is currently seeking high-energy, driven professionals with sound business acumen and natural sales instincts. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Bosque de Talentos offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell e-marketing  solutions and take your career to the next level!

  • Utilize retention strategies to retain existing customers (managing all cancellation requests and escalated customers)
  • Build & strengthen customer relationships
  • Manage incoming calls and emails and handle appropriate follow-up calls and emails
  • Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
  • Proactively contact customers to upsell our suite of products
  • Have a comprehensive knowledge of the company’s business model in order to answer all customer related inquiries
  • Contribute to process and procedural improvements
  • Demonstrate the value of DearDoc to our customers every day by providing amazing customer support
  • Meeting and exceeding Churn and Retention Goals
  •  
  • 1-2 years of sales, customer support, customer success, or account management experience
  • Bachelor’s degree preferred
  • Resilient and hardworking (GRIT) 
  • A positive, polite, confident, sincere and friendly disposition
  • Strong Emotional Intelligence
  • The ability to solve problems & to think dynamically
  • Adaptability – we’re growing and evolving, and the rocket ship is about to take off
  • Ability to think differently

ID: DE001

40 hrs semanales

Guadalajara, Jalisco

$23,000- $25,000 MXN/mes

Web Designer

Our dynamic recruiting team is currently seeking high-energy, driven professionals with technical knowledge and creativity. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Bosque de Talentos offers a fast-paced and innovative environment. We are looking for a Web Designer who will be responsible for creating great websites for our clients. Primary duties include conceptualizing and implementing creative ideas for client websites, as well as creating visual elements that are in line with our clients’ branding. You will be working closely with our web development team to ensure a proper and hassle-free implementation.

To be successful in this role, you will need to have excellent visual design skills and be proficient in graphic design software such as Adobe Photoshop and Adobe Illustrator.

  • Conceptualizing creative ideas with clients.
  • Testing and improving the design of the website.
  • Establishing design guidelines, standards, and best practices.
  • Maintaining the appearance of websites by enforcing content standards.
  • Designing visual imagery for websites and ensuring that they are in line with branding for clients.
  • Working with different content management systems.
  • Communicating design ideas using user flows, process flows, site maps and wireframes.
  • Incorporating functionalities and features into websites.
  • Designing sample pages including colors and fonts.
  • Preparing design plans and presenting the website structure.
  • A relevant diploma in a related field.
  • Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
  • Good understanding of content management systems.
  • Good understanding of search engine optimization principles.
  • Proficient understanding of cross-browser compatibility issues.
  • Excellent visual design skills.
  • Up-to-date experience with international web protocols, standards, and technologies.
  • Creative and open to new ideas.
  • Adaptable and willing to learn new techniques.
  • Excellent communication skills.

ID: SDR001

40 hrs semanales

Guadalajara, Jalisco

$18,000 a $20,000 MXN/mes

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The perfect approach to go international.

WeWork Piso 4. Av Adolfo López Mateos Nte 95, Italia Providencia, 44648 Guadalajara, Jal., Mexico

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